Testimonials: 2021 and before

Charelle S. writes: “Michelle managed the loan with clear knowledge and excellent communication. I was confident in her and her staff throughout the entire process. My loan was completed quickly from the time of the initial contact. Michelle was pleasant at all times and a joy to work with. I will DEFINITELY use her again in any home loan circumstance and will refer her without hesitation.”

Austin R. writes: “Michelle and her team made the home buying process so much easier than we expected. Michelle’s assistant was lightning fast at anything we needed. Michelle really knows her stuff and gave us great confidence. Thank you!!”

Realtor Pat P. writes: “Michelle is on it at all times, has friendly over the top service and advice, cares about her customers, gives them options, with their future in mind.”

Angel T. writes: “Michelle explained everything to me and took the time to answer all my questions.”

Lydia S. writes: “From contact to close Michelle and her team were efficient, and wonderful to work with. They replied immediately to all questions or concerns and were able to assist remotely in every aspect. Their direct and very pleasant interaction with us made it very smooth and enjoyable. We would like to thank them for every courtesy.”

Jada P. writes: “Michelle was wonderful! Great communication, clear and concise instructions / advice. Prompt responses and just a great experience.”

Gena C. writes: “Just working with the team of Michelle & Rikki. You both are so wonderful to work with.”

Realtor Lynn B. writes: “Michelle was great at responding promptly every time I emailed or called. She worked hard to get the transaction closed faster than we were expecting. She showed a ton of care and consideration for her clients needs. She’s the best!”

Gina B. writes: “Michelle’s expert guidance through the refinancing process was very helpful. As we have not completed a real estate transaction in over 20 years, she patiently walked us through the process. Michelle will make your Real Estate a Reality.”

Realtor Barbara D. writes: “Michelle consistently EXCEEDS client and Realtor expectations. Never a day goes by that I have a concern when working on a transaction with Michelle as the lender.”

Realtor Tonya H. writes: “Clients came to me feeling uneasy about the homebuying experience and needing quick help to make an offer. They had some financial history that might have been a challenge, but she had them quickly preapproved in an appropriate loan and they felt comfortable in the process.”

Realtor Mark K. writes: “I have been working with Michelle for long time. She is always available, and direct and straight forward with her advice.”

Fredric C. writes: “Michelle and Rikki are the best of the best. They are experts in their business. Thank you both.”

Kathleen Z. writes: “Michelle and her team worked VERY hard for us, and always kept us informed on the process and status of out loan. Never hesitated to answer any questions. and always had quick to reply time. Definitely will recommend Michelle and her team to anyone, anytime.”

Realtor Cheryl F. writes: “Michelle always keeps in communication with me…as a Realtor that is key to a successful closing. And she is fantastic with the loan options and helps my clients stay mindful of a successful budget for a comfortable purchase! Thanks!”

Christopher N. writes: “Michelle and Rikki were very communicative. Michelle and Rikki went above and beyond providing excellent customer service.”

Elizabeth S. writes: “From the first phone contact, until we completed our refinance, there was personal professional service. We have and will continue to recommend Axia to friends and neighbors.”

Realtor Courtney D. writes: “Top notch customer service. Michelle always goes the extra distance! Experience and kindness, it was an excellent transaction!”

Marilyn F. writes: “Communication at every step was very helpful, both Michelle and Rikki did an outstanding job!”

Diane M. writes: “Personal attention and high level of expertise. Michelle was very available if we had questions, and if not available, got back to us right away. She was friendly, professional, has a great team, and was wonderful to work with. Rikki was great as well.”

Marisha M. writes: “Michelle is amazing!”

Chase L. writes: “Smooth transaction great communication.”

Realtor Erin F. writes: “Michelle was a wonderful communicator and very knowledgeable!”

Paul S. writes: “Very smooth with frequent and clear communication.”

Jennifer C. writes: “Michelle is thorough, easy to work with, makes things understandable and is a great communicator. I would highly recommend her!”

Kelly R. writes: “Michelle is great to work with! Her professional financial wisdom gave me the confidence to move through the loan process. Rikki is awesome and responsive. These two are a perfect team.”

Cassidy M. writes: “It was easy. I had great options I didn’t know about that saved me money. Michelle is very friendly and easy to work with, and she doesn’t make you feel silly when you have lots of questions. She’s understanding and patient.”

Realtor Jessica L. writes: “So knowledgeable & helpful in every way.”

Realtor Dan S. writes: “Michelle is knowledgeable, responsive, available, and caring. When Michelle is occupied helping other clients, her assistant, Rikki, is always available to back Michelle up.”

Jason C. writes: “Personal attention to loan details and quick response.”

Realtor Tammy A. writes: “I always love working w Michelle and Rikki. Fabulous at all they do!”

Realtor Jason P. writes: “Help on communicating with my Client. Positive attitude throughout the transaction. Above and beyond across the board! And a bonus I got to learn some stuff!”

Realtor Barb B. writes: “Michelle stuck by our client throughout thick-n-thin! Always available! Will definitely be keeping her at the top for lenders and refer her to many. Great job!”

Clayton S. writes: “I have never seen a team of any kind go above and beyond, even handling things that aren’t their responsibility, to make my experience go smoothly. This team is definitely the BEST IN THE BUSINESS!!!!!! Thank you so much.”  Visit Zillow.com for the complete review.

Thomas L. writes: “Michelle worked with us for almost 3 years to get everything together to successfully purchase our new home in Ocean Shores. She was always one step ahead of the complete process. Rikki her assistant was also informative. They are a Great Team. Thank you.”

Marta B. writes: “We appreciated how prompt and responsive the team was.”

Brian O. writes: “Rikki’s communication was FANTASTIC!!!! You guys as a team made the process much less stressful than it can be.”

An Markus L. writes: “Michelle and her assistance were great to work with. They were both very patient and informative which is very helpful to us as first time home buyers. Would recommend to anyone seeking a home loan.”

Christopher T. writes: “Took time to answer all my questions and responded in a timely fashion.”

Duane S. writes: “Michelle is wonderful to work with, she was straight-forward, knowledgeable, and extremely responsive and helpful.”

Maureen H. writes: “We appreciated Michelle’s expertise and the timely and complete information we received.”

Angelic N. writes: “Your communication makes you stand above other companies. The speed at which our file was completed was great. Lovely experience and will use AXIA again. Thank you.”

Vincent C. writes: “Great response, and very friendly. My experience was timely and very clear. Thank you.”

Emily C. writes: “Helpful communication. answered all my questions and made the process less stressful.”

Mary M. writes: “Good communication. Michelle’s experience and creative thinking about options. Always felt she had my best interests in mind.”

Glenn Y. writes: “We were informed about everything every step of the way!! Communication was outstanding!!!”

Todd R. writes: “We’ve now worked with Michelle & Rikki twice & both times they have gone above and beyond to ensure that we are getting the best representation for our goals (1st Buying a house, 2nd refinancing house). They patiently address any questions & make all the arrangements with purpose & understanding! I would recommend them to anyone & will work only with Michelle & Rikki till they retire

Tammy G. writes: “We had a wonderful experience. When we had questions they were answered almost immediately and the whole process was very smooth!!”

Amy K. writes: “Michelle was always prompt, professional, and helpful. I highly recommend her!”

Stephanie S. writes: “They took care of everything! I could tell they were good at their jobs and they made an effort to make it an easy and pleasant experience for me.”

Realtor Cari D. writes: “Michelle and Rikki’s communication and attention to detail are always top notch.”

Realtor Mary Beth M. writes: “I have never worked with Axia or Michelle Wickett and her team. I couldn’t have been more pleased to have them as a partner for our Buyers to get to the finish line and a smooth closing.”

Kyle Q. writes: “Michelle and Rikki made our refinance quick and easy. They are great to work with.”

Aric B. writes: “The level of personal involvement.”

Bruce H. writes: “Friendliness of all staff, knowledge base, answering all questions, conscientious of what we were looking for.”

Deepinder S. writes: “The easiest process I have ever gone through for a home loan, direct communication on what is required to get the loan approved from the beginning, email updates when signings or documents are needed, and immediate follow-ups on changes in the process. This is my second time working with Michelle, Rikki and the team on a home loan and it’s always the most effective/efficient process. Will hopefully be a returning customer in some time. Thanks again, team! I couldn’t be happier with the purchase.”

Ashley B. writes: “Michelle and Rikki are quick and easy to communicate with. This is our second time working with Michelle and wouldn’t choose to go anywhere else when buying a home.”

Heather Q. writes: “Great communication, efficient, answered all our questions with ease, and very friendly.”

Realtor Tonya H. writes: “Michelle’s experience helps to smooth the process and means that if surprises come up, she’s usually handled them before and had good advice and steps to take.”

Justin R. writes: “Michelle is always responsive, knowledgeable, and gives great advice. Thank you!”

Nicolas J. writes: “Both Michelle and Rikki’s communication were stellar. They explained things crystal clear. They were professional in every sense of the words. Michelle worked with me over a decade ago and she remembered me like it was yesterday. I could not have been more pleased. I look forward to working with them again and I would without hesitation recommend them to anyone​ looking for a home loan.”

Realtor Rick W. writes: “Michelle is a true professional who does an outstanding job communicating and providing exceptional service!”

Thea R. writes: “Michelle Wickett is so knowledgeable, patient and always goes above and beyond to get each step done in s homely manner.”

Realtor Phil A. writes: “Michelle is very knowledgeable in what she does! The communication and transparency she has with my clients and I during our transaction is awesome. Along with her assistant Rikki, they help make one heck of a team.”

Karen T. writes: “Michelle and Rikki are outstanding at what they do. Their communication, professionalism and knowledge is the best!”

Polly B. writes: “Communication, service and overall a great experience. More business to come your way!”

Chad P. writes: “I’ve used Michelle multiple times and will continue to use her in the future. She is very knowledgeable and will go the extra mile to help you secure your loan.”

Britny P. writes: “Great communication throughout the whole process. Gave us the best advice and was always available!”

Amy C. writes: “Michelle is knowledgeable, professional and most importantly caring. Our transaction was flawless, as Michelle has the expertise to create a a smooth loan process for her clients. We appreciate her communication and care!”

Gregory J. writes: “Excellent communication from Michelle and team. We were treated with a high level of professionalism and care!”

Realtor Jim B. writes: “Michelle is always on the top of her game. I have worked with Michelle for over 30 years in real estate. She’s one of BEST Lenders you can ever work with. A True Professional in our Industry. I wished their were more Lenders like her, she the best! She always get’s me informed with what’s taking place with my clients.” signed Jim Bennett, RE/MAX Parkside, Designated Broker/Owner

Jeremy Z. writes: “Michelle and her team made the refinancing process a breeze. We were confident throughout that the Axia team had our best interests in mind, and were pushing for the best possible outcome for our refinancing goals. Michelle and Rikki are both wonderful, knowledgeable, and caring people. We feel very fortunate to have met Michelle 7 years ago when she originally helped us buy our home. We highly recommend Axia to all our friends and co-workers. Thank you, Michelle!”

Stanley R. writes: “She was polite, respectful, informative and understanding.”

Nina B. writes: “Very nice communication and the file closed on time without a hitch! Excellent experience.”

Kristine L. writes: “Great communication, always kept us informed of the process. We didn’t have to call to check on the status. Professional, knowledgeable and friendly. We felt that we were in good hands.”

Denise L. writes: “The honest care and concern, the level of expertise and the clear and consistent communication with me during the entire process!”

Kenneth R. writes: “Michelle and Rikki are experts about what is needed. There guidance was paramount in our successful refi.”

Drew B. writes: “Michelle has been instrumental in my home purchasing and refinancing process. I’ve used her twice in the last year for these purposes for a reason. She’s been instrumental for me, I am a young homeowner and she’s always given me sound personalized advice and I trust her a lot. She’s a great lady and has been a huge help for me and my family. I ordinarily shop around for things for the best price, but I know Michelle will always give it to me straight. I won’t hesitate to use her again.”

Shannon H. writes: “This is my second loan thru AXIA and Michelle and Rikki. Thanks for your hard work.”

Jeffery B. writes: “The rapid fire responses were probably the single greatest part about working with Michelle and Rikki. Just an overall extremely professional experience. This is our third time working with Michelle and I can’t imagine working with anyone else.” Visit Zillow.com for the complete review.

Leonard T. writes: “Michelle and Rikki made my refinance easy and in a timely manner. I would definitely recommend them to anyone needing a home loan.” Visit Zillow.com for the complete review.

Fearaed F. writes: “Michelle and Rikki go above and beyond. Always helpful with inquiries and provide fast response to questions. Also, very honest and upfront. They provide guidance throughout the whole process of buying and refinancing. A very pleasant experience. Highly recommended!”

Susan R. writes: “Michelle’s experience in many varied lending programs, finance and real estate ownership make her a super source for all types of buyers as she helps pull together all the complex elements of choosing the best way to finance a home purchase. Michele sees the big picture.”

Carmen R. writes: “I cannot say enough about Michelle and Rikki. Buying a home these days seems particularly crazy and overwhelming. They always took the time with grace and patience to answer my many questions. She was made sure pre-approvals happened quickly, critical in this market. They were clear and helpful for all of the paperwork and extra steps needed with COVID. Once signed they made it as easy as possible to get through that final bit. I could not have been more happy or more grateful! Thank you guys!!” Visit Zillow.com for the complete review.

Lee E. writes: “Michelle and her team are great communicators that keep you up to date throughout the process.”

Corey C. writes: “Michelle was very supportive and caring. Making sure financially we had good advice and best rates. I had a horrible experience with agent wanting the sale and ignoring our huge financial concerns. Michelle was there giving me financial options. Through the termination of 1 first contract and getting new agent , she called just to see how I was doing. Rikki is an angel answering all my calls, emails and keeping us up to date every step of the way! 100% the best team to get you a mortgage!”

Valerie M. writes: “Everything, both ladies were patient and kind in helping me.”

Darrell M. writes: “In this aggressive market we are currently in , I chose a broker I knew could get the job done, it’s more than just working with the broker it’s also having the support staff behind her is what makes the team work. From offer to recorded in 23 days you can’t ask for more than that. Thank you Michelle and Rikki.”

Realtor Marlene B. writes: “Michelle, I remember you from when you were in my field. I was very happy with your service and your assistants service and dedication to the buyer and seller for Bainbridge and would definitely use you again. As a matter of fact, I called your office last week asking if you were licensed in Oregon as I have a client there I was going to refer to you. Please stay in touch, I will use your company and your services again! Happy Easter.”

Brian V. writes: “Michelle and Rikki are a wonderful team. I had tons and tons of questions through the process and one of them always had answers. 5 star service.”

Alexandra J. writes: “Michelle and her team made the entire process easy.”

Kenneth W. writes: “Michelle and Rikki made the process easy and their knowledge was very helpful.”

George R. writes: “Michelle was really nice and always quick to answer any questions we had in a way that was easy to understand.”

Donald E. writes: “Always available to resolve issues, before they became problems.”

Laura L. writes: “Responsive and easy to work with. Answered all my questions in a manner I could understand.”

Realtor Mark K. writes: “Michelle always has been my go to person for my client. Her and her team is always professional, available. My expectation of what lender should be is always met and satisfied.”

Stacy R. writes: “Michelle and her team were great. As first-time homebuyers, we had a lot of questions and Michelle answered them all helping us understand the process. Her team kept us up-to-date throughout the entire transaction so we knew what step we were on. We would definitely recommend Michelle.”

David A. writes: “This was the first time experience for me. Michelle was an amazing resource to work with. Excellent communication by herself and her staff. She will be my go to for future business!”

Angela M. writes: “Michelle was helpful with getting me all the options on what was best for my situation. Everything moved very smoothly with all the paperwork.”

Tammy B. writes: “Clear and prompt communication made the process go smoothly.”

Miranda M. writes: “Michelle and Rikki are amazing. I’ve dealt with them now through buying a home and refinance. Make the process so smooth.”

Paulette B. writes: “Great communication all around! All questions were answered and explained in a timely manor. We would definitely use Michelle and her team again!”

Marc B. writes: “Ricki and Michelle were excellent in keep us up to date as to where our refi stood. Absolutely no hiccups and problems were encountered. Excellent customer service.”

Shawn B. writes: “Transparent interactions and timeliness.”

Albert C. writes: “Fast and friendly.”

Anthony M. writes: “Continuously informed and updated. Michelle patient with my obvious questions. Rikki easy to work with and always knew what was hapenning.”

Michael G. writes: “This is our 2nd time working with Michelle and as always she was great to work with. She always made herself available to answer any questions that we had. Just a pleasure to work with.”

Paris A. writes: “Under promised and over delivered. Outstanding!”

Michael B. writes: “All the personal service they gave. It didn’t bother them all the phone calls I made. Always were able to answer any questions I had.”

Colleen Z. writes: “Michelle made this experience very painless and helped me every step of the way! From beginning to end my refinance took one month. Her assistant Rikki, kept me informed of every stage of the process. This is the second time I have dealt with Michelle and her team and I highly recommend!”

Chad P. writes: “Great service and very helpful.”

Realtor Kathryn T. writes: “She was super communicative and always on top of it. Michelle never missed a beat. It was a pleasure to work with you.” Visit Zillow.com for the complete review.

Taylor G. writes: “Michelle and Rikki communicated everything we needed to know along the way. Very prompt replies if we had questions. They made it very easy for us to refinance.”

Beth K. writes: “Great service and the process was quick!”

Tara P. writes: “Michelle and Rikki are fantastic! A quick purchase and closing of our home over the holidays was organized and stress free. Thank you both!” Visit Zillow.com for the complete review.

Kenneth S. writes: “At the start of refinancing, I did a lot of research about other banks/companies — all recommended by my co-workers, friends, and families. AXIA Home Loans stood out and made a difference because Ms. Wickett walked me through each step of the way, never did I feel like I was left out in the dark — she, and later Ms. Carlson, were quick to answer my questions and explained where we were in the process and what was coming next. They made a difference through their excellence. Highly recommended.” Kenneth also wrote a review on Google.com.

Christina J. writes: “Michelle and her team are fantastic to work with. They give weekly updates and are always quick to respond to all emails and/or questions. Just the utmost respect for the professionalism of Michelle and her Axia team.”

Realtor Al E. writes: “Fast, great service”

Vicki B. writes: “Michelle and Rikki were ALWAYS there to help me with any questions I had.”

Joseph G. writes: “Michelle walked us through every step of the process. She was always available & took the time to answer all our questions. She was such a pleasure to work with!!!!”

Jeffery H. writes: “Great direction and communication. Rikki and Michelle made the whole process quick and seamless.”

Tim F. writes: “Michelle was great to work with from start to finish. I have worked with her in the past on previous purchases and never had issues. I would highly recommend Michelle and her team!”

Shelley H. writes: “Very pleasant. Responded quickly to questions .Efficient.”

Susan S. writes: “Michelle’s sincere & genuine advice, professional communication, and friendly staff.”

Brenda G. writes: “Michelle went out of her way to quickly find a great rate for my refinance loan. She and her assistant Rikki kept everything moving efficiently in a Covid safe way.”

Realtor Tammy A. writes: “Always love working with you! Thanks for taking such good care of my clients!”

Amy B. writes: “Michelle and her team were extremely professional, attentive, and transparent. This was the easiest purchase transaction we’ve experienced thanks to the team at Axia!”

 

Testimonials: 2020 and before

Realtor Mandi D. writes: “Being a Realtor now for 23 years, I’ve worked with so many lenders, good and bad. The great lenders, like Michelle, are few and far between and really take the stress out of the transaction for everyone involved. Thank you Michelle!”

Eric H. writes: “I have worked with Michelle and Rikki several times now and they are awesome to work with. They made it really easy for my wife and I to do this refi with no issues just like hitting the easy button. We will be building a house soon and will be back.”

Realtor Steven P. writes: “Always the best service! Michelle is a real Pro!”

Juan M. writes: “Michelle did an awesome job working with us to prepare for our home purchase.”

Candice O. writes: “Michelle and Rikki are very responsive and always on it. We will always come back!”

Lori S. writes: “Michelle is extremely knowledgeable and professional. She is also very thorough and responsive. Couldn’t have asked for a better person to be on my side. Her assistant Rikki is also fantastic! Highly, highly recommend.”

Realtor Cheryl F. writes: “As always Michelle & Rikki provided a positive experience and kept us informed. Closed on time and my clients loved working with them too. Thank you!”

Kathleen D. writes: “I worked with Michelle previously when I need to be approved as a single person after the death of my husband. Naturally when I wished to refinance I contacted her for guidance. She and Rikki are very supportive and helped me through the process each step of the way. They understood my inability to use the internet and accommodated me when I stopped into the office for assistance. Most important I trust her recommendations and guidance.”

Becky M. writes: “Michelle and Rikki were great to work with. They answered all of my questions on my loan and I have already referred co-workers to work with them.”

Realtor Laurie R. writes: “Michelle is a joy to work with, she might be the most detailed orientated person on the planet! I have worked with her numerous time and will certainly continue to. I trust her knowledge and expertise in the lending business…”

Kimberly W. writes: “Thank you for your great work and stellar communication.”

Realtor Joy M. writes: “Not only the best lender I know, Michelle is probably one of the all-around best PEOPLE I know. For clients who don’t come with a lender already in place, I send three local lender names, one of which is always Michelle Wickett. She has answered my lending-related questions quickly and professionally. I’m grateful to have her as a trusted resource. Communication throughout the transaction was excellent, and we were able to close early which was not promised, but very much appreciated!”

Realtor Tonia D. writes: “Communication with me and my buyers. Answers my clients questions. Overall awesome. Thank you!”

Jay M. writes: “Michelle was wonderful to deal with. As a real estate professional for 25 years, I’ve had a chance to work with a plethora of lenders. Michelle is one of the best I’ve worked with. The communication from her and her team was more than impressive. I’d recommend Michelle to anyone!”

Daryl & Susan D. write: “The communication and patience throughout the process was greatly appreciated. All my questions were answered with clarity in a timely manner. Michelle was always available with excellent advice.” Visit Zillow.com for the complete review.

Realtor Cari D. writes: “Michelle and her team are top notch. In a class by themselves. Helpful, experienced and available to answer questions. I highly recommend Michelle Wickett and her team.” Visit Zillow.com for the complete review.

Realtor Jim G. writes: “Thanks for a great job Michelle”

Allison V. writes: “Michelle and her team were both incredible to work with. The communication throughout the process of refinancing our house was second to none, and I felt supported and informed from start to finish. The process was straightforward, and I got more than I was hoping from working with Axia. I was referred to Michelle’s team by my brother, and I would for sure refer any of my closest friends or other members of my family!”

Kai F. writes: “Thank you for making the whole process of refinancing super easy for us. You have a great team.”

Barbara B. writes: “Because I am not tech savy, I needed help filling forms out on line, I felt so lost, I called and Michelle and Rikki they were so patient with me, either walked me through whatever I was having problems with or had me go to their office. They were extremely helpful.”

LauraLee Z. writes: “Thank you for being available always!”

Darrell M. writes: “Thank you for another good experience.”

Elisabeth K. writes: “Timely, responsive, detailed oriented, full disclosure, helpful and got it done on time!”

Realtor Sue S. writes: “I always love working with Michelle. She is extremely knowledgeable, communicates well, and gets the job done!”

Christie A. writes: “Michelle was very informative and timely which made the loan process whole lot less stressful. She is extremely knowledgeable and very efficient. We honestly wouldn’t use anyone else!”

Laddie A. writes: “Ease of completing the loan documents with access to electronic portal.”

Maree L. writes: “Great communication. I was informed at every step in the loan process.”

Anthony D. writes: “Michelle and team are and always will be the best option to choose for your mortgage needs.”

Alfredo H. writes: “Whether we dealt with Michelle or Rikki, we always felt taken care of. It was like if you didn’t have an answer to our question. You would find out what was going on. You made us feel like we were your only client when I knew you had many others, but you always took the time to take our calls or called us right back. It was a comforting feeling in such a difficult transaction and we thank you so much for all you did for us.”

Troy H. writes: “Michelle and Rikki are a great team and guide you through every step of the process. They are always pleasant to work with and respond promptly to questions and/or concerns. I highly recommend their professional services!”

Gisele H. writes: “Michelle and her staff are people you can trust for honest answers and advice. They respond quickly to emails and phone calls. Every step of the way, with our first mortgage with them and now our second… they have been beyond helpful. Michelle is someone I trust and who I would trust sending my friends to. Highly recommended!”

Arsenio E. writes: “The service I attained here was honest, timely, and caring. Very good lending practices. Thank you for your help.”

Stephanie F. writes: “I learned a lot from this experience. I appreciated her patience with walking me through all the many steps. It ended up being easier than I expected!”

Realtor Jim S. writes: “Always can trust what I’m hearing. Communication and response to questions are always timely.”

Lorena E. writes: “Michelle always communicates well with her clients to keep you informed. Her system keeps you posted as the transaction moves along to let you know exactly what they’re doing on her buyer’s behalf. She is honest about transactions they cannot move forward and gives you plenty of notice when things like that happen. she genuinely cares and he’s very good at what she gets.”

Robert M. writes: “We are in the middle of some complex financial transactions, balancing multiple properties, different closing dates, interest rates, closing costs, appraisals, inspections, the full boat. It can get very stressful, very quickly. Michelle and Rikki got us through the whole process without a hitch. We were able to discuss our strategy and desired outcome her and she gave us all the options we needed to make the best financial decision. Before we knew it our closing dates had arrived.” Visit Zillow.com for the complete review.

Alex B. writes: “This has been my very first time buying a home and there were a lot of things that needed to happen that I didn’t know how to do, as well as questions asked of me that I didn’t understand at all. Michelle and Rikki were always there to answer any questions and offer any guidance they could. They both really put in that extra mile to ensure everything ran smoothly for me and I can’t thank them enough for all of it!”

Edmund A. writes: “Everything was very professional. All the paperwork was fully explained.”

Deborah B. writes: “Fast and Prompt, Being able to Complete most everything online”

Matthew S. writes: “Michelle is great to work with! She is very knowledgeable, friendly, and works through options/scenarios so you can find that best option for your needs. We have worked with Michelle in the past and hope to again in the future.”

Ann L. writes: “All my questions and concerns were immediately answered. They were always available when I needed them and kept me informed of what was going on with my refinancing. I never had to wonder. Thanks so much!”

Realtor Mark K. writes: “She has been my go to person for mortgage for years. She is always professional, and straight forward towards myself and my client. I do not expect anything else from her.”

Scott M. writes: “Responsive, knowledgeable, and friendly. Michelle Wickett and her staff were extremely easy to work with, answered every question we had, and offered us a great rate!”

Daniel B. writes: “Michelle was always there to field any questions I had, she made the experience very smooth sailing”

Peggy W. writes: “Michelle was extremely helpful and patient with all my questions and concerns and responded quickly when I asked for information.”

Jessica P. writes: “Michelle and her team are alway professional and thorough. I feel at ease when my transactions are in her hands.”

Realtor Courtney D. writes: “Michelle is efficient, very knowledgeable and always on time. I love that she will take a call after hours. She is also so kind, I love doing business with Michelle.”

Midge L. writes: “Great communication, very friendly, very helpful!”

Justin B. writes: “Made the entire process of purchasing a house extremely easy and quick.”

Leslie S. writes: “My/our experience was very pleasant. Michelle is a true professional and it shows in her work. Very responsive and timely, we never had to worry. Also, Michelle is easy to interact with, I would refer anyone who is looking for a lender to her in a heart beat! Thanks Michelle!”

Sharlene S. writes: “From beginning to end Axia service was on par. We were novices at buying and selling simultaneously. We had questions about down payment vs monthly mortgage payments and asked for several scenarios. We received prompt responses each time. The service was timely and on point. We did transactions via email, telephone and in person, they were very accommodating through each stage. Michelle Wickett & Rikki Carlson worked with us to get our financing. Their business expertise are first rate!”

Linda D. writes: “Excellent service. Prompt Communication.”

Timothy L. writes: “Michelle took the time to really look at our situation. We were moving back to the United States after living overseas and had some unique circumstances. Michelle really worked with us and guided us through the process of financing our home. If we buy in the future we will be dealing with Michelle.”

Realtor Michelle M. writes: “As a Realtor, a lender who can look to the end result and work backwards is what I need. Michelle makes the impossible seem possible! Thank you.”

Sarah G. writes: “I’m highly confident that Michelle will get us to closing on time.”

Laura R. writes: “It has been a pleasure working with Michelle, and her team. They saved us so much money with our refinance and were striving everyday to save us more. We will happily work with this team again!”

Realtor Cheryl F. writes: “Michelle and Rikki always provide excellent service. From the Pre-Approval through closing they are on top of the transaction. I recommend them all the time. Thank you for what you do and the professionalism that always help clients achieve their goals.”

Leslie P. writes: “I feel 100% confident in her recommendations, judgement and sense of urgency. I would recommend her absolutely.”

Ayaka O. writes: “Michelle went above and beyond to help us with our home purchasing journey. She truly cares about her clients. Without a doubt, we would recommend Michelle to anyone buying a home.”

Joseph G. writes: “Both Michelle and Rikki are excellent communicators and they made the refinance process easier.”

Karl E. writes: “Smooth from start to finish. Pleasant and professional. That’s is what makes a great real estate loan transaction, and Michelle and Rikki delivered.”

Kenneth D. writes: “Communication and timeliness.”

Realtor Jackie D. writes: “We had a challenging transaction. Both buyer and seller had changed their minds a couple times and almost backed out, as well as closing dates and closing cost credits had changed more than once. Michelle never skipped a beat and always answered her phone. Including weekends. Michelle, I appreciate your professionalism and support during this difficult transaction!”

Andrea P. writes: “Michelle and her team are very thorough and offer great communication throughout the entire process!”

Matthew R. writes: “Best mortgage company ever”

Daniel K. writes: “Michelle and her team are professional and prompt. My dealings with her have always gone smoothly, I would recommend her to anyone needing a home loan.”

Nicholas H. writes: “Great communication. Quick responses.”

Richard A. writes: “Michelle and Rikki answered all my questions and helped me through the entire process. Thanks!”

David S. writes: “First house, a little scary and so much to learn. From the first meeting thru countless emails and hundreds of questions, Michelle was consistently clear, patient and encouraging. It’s so easy to learn from Michelle and we had SO MUCH to learn. Michelle is a great teacher. I feel like I got a Masters in Mortgage Science. I’m so grateful to have had Michelle in our corner thru this process.”

Kathy B. writes: “The whole process of refinancing our home, was made so easy it was almost effortless. We love the costumer service Michelle and her staff provide for us.”

Realtor Stacy D. writes: “Communication is always great with Michelle. Every client that finances thru her ensures a smooth transaction!!!”

Joy S. writes: “Communication was excellent! Michelle is very professional, helpful, and trustworthy.”

Kristine P. writes: “Efficient and reliable.”

Sandra J. writes: “We have used Axia before and had a great experience. Went back for our refi because we trust we will be taken care of due to their knowledge, exemplary customer service and constant communication throughout the whole process. We cannot say enough about Michelle Wickett and Rikki! They are fantastic! We just told Michelle what we needed, and she just makes it happen!!! She was also very valuable in helping us make informed decisions. We are more than happy, and closed today!”

Mark H. writes: “Michelle and Rikki made the whole experience of refinancing easy for us. Myself, doing this for the first time of course, had many questions and you guys were right there explaining everything to me. Thank You so much for helping us with this process.”

Shellica T. writes: “This was our first time refinancing, Michelle and Rikki answered all of our questions and made the process easy, all while getting us a better interest rate!”

David S. writes: “Michelle and her team make the buying or refinancing experience easy and informative.”

Bryant M. writes: “Michelle and Rikki were outstanding! They were very responsive and were always out in front of the loan process. I would not hesitate to recommend them.”

Ivy G. writes: “Michelle dropped everything on a Saturday and did all the paperwork so that we could make a competitive offer on our forever home when our previous lender told us that the sellers wouldn’t possibly agree to an offer before the office opened Monday. The Sellers chose on Sunday and if it weren’t for Michelle, our offer wouldn’t have been available for consideration. Thank you so much Michelle for your time, expertise, and kindness!”

Susan L. writes: “Excellent communication and customer service from Rikki as well. Very professional. All my needs met very pleasant experience.”

Realtor Christine F. writes: “I liked your communication every step of the way. Never did I have to wonder where the file was at in the process, always had an email. Closed on time and documents were at escrow way ahead of time. Just perfect!! Thanks so much and I will be working with you again!”

Pamela M. writes: “My husband and I appreciated the professionalism to which you and your crew adhered. From the very beginning, we felt that you all had our best interest at heart. Our daughter recommended you because of her favorable experience and she was not wrong. Thank you for being in our corner!”

Donald C. writes: “I really liked how fast the service was. Also how Michelle stopped and explained the parts I got confused with.”

Jocelyn G. writes: “Michelle answered all of my questions in a timely manner. She even agreed to talk over the phone to walk me through certain documents and processes, which I greatly appreciated.”

Realtor Luke B. writes: “Michelle jumped in on short notice to get my buyers pre-approved for a new loan program in order to be competitive in an ultra competitive market. Because of her they were able to put in the best offer possible and got the home under contract. Once under contract the process was smooth with regular communication so that everyone was informed and up to date all the way to close. It was truly a great experience.”

Lynn E. writes: “Michelle was always available and answered any questions. We were kept appraised of our status every step of the way.”

Wilfried L. writes: “It was great working with Michelle. She is highly knowledgeable of the process and took time to discuss when I had questions. She made the process very comfortable and was accessible when needed.”

Timothy V. writes: “The second time we’ve used Michelle’s services. I am glad to spread the word and point friends her way.”

Page V. writes: “This was our second great experience with home mortgage using Michelle as our mortgage lender. She really cares and spends time making sure you have the best possible service throughout the process. Professional, knowledgeable, caring, and puts the customer first. We highly recommend using Michelle and her team to work with whether you’re getting your first home or refinancing your home ….you are in good hands.”

Riley C. writes: “Michelle always kept us informed and answered any questions we had. Michelle or Rikki were always easy to reach and always returned our calls if we had to leave a message. They really went above and beyond to make sure we were all set to get the mortgage we needed for our house.”

Danyelle C. writes: “Michelle and Rikki were both so easy to communicate with and were highly organized. Michelle is extremely knowledgeable and definitely puts the needs of her clients first! We are very grateful for all of her help, especially for helping us during our final closing day because we had some complications with our seller. I highly recommend working with Michelle!”

Felicia M. writes: “Friendly and professional service.”

Justin E. writes: “Both Michelle and Rikki were both very helpful in explaining information and responded quickly to any questions that I had.”

Thomas F. writes: “Michelle and her team made everything easy and efficient.”

Barbara D. writes: “Michelle Wickett and her Team never fail to please. Above and beyond customer service from beginning to end. Each transaction has it’s unique challenges. Michelle is exemplary in communication, problem solving, support in getting positive results. I’m so grateful to have Michelle Wickett to assist my clients!”

Matt P. writes: “Excellent communication from team and weekly updates on process. Michelle is very professional and knowledgeable.”

Jeffrey M. writes: “Michelle made me feel like I was her only client.”

Realtor Ed K. writes: “Michelle is strong, knowledgeable and solid in her field. She is more than just a mortgage broker, she is an advocate for the people she serves. I have had the privilege of working with her for many years, and always serves my clients ethically and fairly. Highly recommend her!”

Stephen R. writes: “Michelle and Rikki are on top of everything for you and makes the process much easier then dealing with a non personal / online program.”

Scott D. writes: “Clear, quick communication to help us understand our options, without any pressure. Great!”

Brian H. writes: “Michelle is great!! Thanks!”

Lester T. writes: “Michelle and Rikki were great! They worked very hard to help us understand the landscape of the current housing market and helped us secure a great rate. We actually went to Michelle a year ago to inquire about buying our first home and after a great conversation, she recommended we wait it out and work a little more on our debt to income ratio. Needless to say, we are so grateful we took her advice as we purchased a home we could not have dreamed qualifying for the first time we met with her.”

Donald Z. writes: “Great honest advice, smooth easy process.”

Robin O. writes: “Wonderful help and communication.”

Christina M. writes: “Rikki and Michelle are great to work with. They are very friendly, knowledgeable and are always available to answer questions, explain documents and keep you updated step by step through the buying and refinancing process. They are amazing!!”

Christina F. writes: “Michelle is an outstanding lender. Always kept informed by weekly emails. Loan Docs were to escrow on time and no delays.”

Morgan S. writes: “Michelle and team were great to work with – took a large part of the stress and anxiety out of the equation when buying our first home. We were able to get a custom pre-approval letter within hours of finding our dream home, putting us in position to be first offer in.”

Susan A. writes: “Michelle is a jewel! We felt she was in our corner all the way through and was very patient and approachable. We would recommend her to anyone as a trustworthy, knowledgeable professional in the industry.”

Timothy A. writes: “Michelle is a very hard working and caring professional who is approachable and very knowledgeable. She made what could be a complicated process easy and straight forward. She and her team guided us every step of the way! I highly recommend Michelle and her team!”

Alexandra J. writes: “Michelle and her team walk you through every step of the process and are very responsive to any questions you have.”

Bert S. writes: “Very professional and great to work with!”

Tracy L. writes: “The information was clear and easy to understand. All the items that were unfamiliar to me were explained so I could fully understand and make a good decision. I have had lenders in the past provide very vague information, but Michelle and her team made me feel like an expert when my loan was done!”

Spence W. writes: “Another sterling job Michelle!”

Christian G. writes: “Continued to work with us and communicate with us through the uncertainty that was the COVID pandemic. Very responsive to our questions.”

Daniel J. writes: “She is knowledgeable about the loan process and guide you all the way. She explains every step in a way that a ordinary person would understand.”

Samuel P. writes: “Super responsive and patient with all my questions.”

Drew B. writes: “Michelle was phenomenal to work with. Always quick and eager to help and I had a lot of questions being a first time homebuyer. Would highly recommend her services to others and will definitely be calling her when/if the time comes to buy again.”

Lauren G. writes: “Michelle and Rikki are an amazing team. They have been so helpful and prompt in everything they do. Michelle goes above and beyond answering any questions I’ve had and really looking out for me making an important financial decision.”

Realtor Jackie A. writes: “Michelle and team closed this sale for the Buyer in 3 weeks within a challenging market due to the COVID19 pandemic. With tons of uncertainty al around, Michelle Wickett & Team made the process fast and easy! Great job Team!”

Realtor Janet S. writes: “I love working with Michelle! I know that when she tells me she can get something done for my clients, she will get it done. Her professionalism, organization, and communication skills make the process of getting a loan and closing on the real estate transactions much easier.”

Jeff W. writes: “Michelle makes it not only very customer oriented in that she wants you to get the best ‘deal’ you can, she is also personable and makes sure you understand everything you need to so that you can make an informed decision. She never pushes her own agenda or tries to lead you to a certain decision. She is upfront and honest with information so you can make your own choices. She is truly an advisor that helps you!”

Realtor Kevin G. writes: “Michelle is the consummate professional. She and her team are always on point and communicate with all parties in the transaction better than any one I know of. Highly recommended!”

Ginger S. writes: “Michelle and her Assistant were wonderful to work with on my first home loan. They were both very responsive and answered all my questions in an easy to understand manner. I appreciate the great service. Thank you!”

Martin M. writes: “Michelle is a true professional with the right experience and it showed during the transaction. I love all the updates and that we closed on time and even a little early. I would absolutely refer additional clients to her”

Scott N. writes: “Michelle is a true professional. She helped us with our first purchase almost a decade ago, and we just utilized her services again for our new home.”

Tiffany N. writes: “Michelle & Rikki are great! The challenge was continuing to offer the stellar service we have come to expect with the limitations of Covid-19 interference. Michelle rose to the challenge by keeping in touch by phone and sending daily email updates to keep us informed of the volatile market. She was pivotal to the miracle of our “old” home closing within 2 hours of our new home closing! I am so happy we chose you again Michelle.”

John D. writes: “The bottom line is Michelle got the loan done early, with no “seen” bumps in the road. Other than that, she’s a great communicator, knows her business well and is professional in all she does.

Realtor Pat P. writes: “Michelle is my go to Loan professional. She has my back and I know if she says it can be done, it will be done. She is the hardest working person in this industry, day or night she is on it.”

Amanda R. writes: “Prices were higher than other lenders, but the customer service, communication and personal touch made it worth it. We loved how Michelle was able to make this process work for us by taking a closer look at it and having creative solutions instead of just outright saying no based on what it looked like on paper. Always friendly and cheery and kept us updated through the whole process. Communication and explanations were fantastic.”

Hannah F. writes: “Michelle was super organized and communicative throughout the entire refinance. She made the process easy! Would trust her with any mortgage loan/refinance in the future.”

Nelson M. writes: “Easy process start to finish and solid communication.”

Abigail M. writes: “Fast, easy process.”

Paul D. writes: “She and her team were extremely helpful through the whole process. They were friendly and thoughtful when I was having trouble with the docusign stuff. I am very happy with the service I got. I would use them again and refer them to others.”

Stephanie R. writes: “Michelle was amazing, She has a great team she works with. It takes an organized functioning team to pull these deals together. And her team was a dream to work with.”

Sashi R. writes: “Outstanding service indeed. Got my home refinanced in less than 3 weeks. shutout to Michelle and Rikki. Prompt correspondence, great advice, customer’s interest.” Visit Zillow.com for the complete review.

Olympia Customer writes: “Great communication throughout the entire process. Always felt very comfortable and informed. This is the third time I have come to Axia and Michelle Wickett for my mortgage needs, and have been more than happy every time! Would recommend to all my family and friends.” Visit Zillow.com for the complete review.

Sherry E. writes: “Very responsive, informative and helpful. She went the extra mile to help me get the best possible rate.”

Deannalynn G. writes: “I am always so amazed and grateful for the help, advice and direction Michelle and Rikki give! We are so happy with our transaction! Everything was attended to and explained so quickly and the whole process was VERY efficient! I will recommend everyone to come see them!!” Visit Zillow.com for the complete review.

Ken G. writes: “My experience was calm and relaxed, Michelle’s attitude and knowledge of our situation was amazing. She walked us through every step. Answered even the silliest of questions , with a smile. Financially she saved us thousands of dollars , couldn’t be more grateful. Also thank you Rikki for being there with us every step.”

Dave C. writes: “Michelle and her team did an amazing job!”

Mariah B. writes: “Michelle is so smart, she knows the rules and makes the whole process as easy as each transaction can be. I can’t recommend her and her team enough! You won’t be disappointed!”

Will C. writes: “Michelle and Rikki were awesome. They answered all of our questions made adjustment in short time frames. Most importantly helped us obtain our dream house in the middle of the covid-19 outbreak. Truly an amazing team. ”

Margaret C. writes: “We have used Michelle and team for both our home purchases and could not have been happier with our experience. Always responsive, informative, and helped us get the best situation possible. Highly recommend.”

Jessie M. writes: “Michelle worked very hard to get us into our new home and adjusted quickly every time a circumstance changed with us or the sellers. We were always well-informed as it pertained to what was needed from us to complete the transaction. Because it was necessary for us to close early, her office helped us do that easily.”

Matthew P. writes: “As always, Michelle, we can count on you for great advice and to keep us informed of the process every step of the way.”

Realtor Jim B. writes: “Michelle Wickett is always on top of her game. Looking to a lender you can trust, give Michelle a call. With many lenders to pick from Michelle is one of the best. Thanks Michelle for making another loan to one of my clients.”

Realtor Bo F. writes: “As a real estate broker, I know a lot of lenders and have lots of choices. I used Michelle to sell my personal home, knowing upfront that the buyers had personal challenges in proving credit worthiness. I also knew that if Michelle said they can get a loan, there would be no surprises. She got it done as promised. Difficult transaction done on time. Great job!” Visit Zillow.com for the complete review.

Lynn B. writes: “Very Knowledgeable and friendly. Kept me informed and updated every step of the way. I’ll definitely be recommending future clients to Michelle.”

Realtor Cheri W. writes: “Michelle is always on point with everything needed. I never worry about a transaction when working with her.”

Carrie C. writes: “We have worked with Michelle a few times in the past 10+ years and have always appreciated her honesty, friendliness and extreme promptness in getting things done in a timely manner. She is trustworthy and genuinely has our best interest at heart! It’s always a pleasure working with her. Thank you, Michelle (and Rikki)! :)”

Garry C. writes: “Communication was quick, accurate and she knew all lending rules. She was the second lender we used on this loan because the first didn’t listen to our unique situation. Further, she explained loan options so we could choose the best option for us.”

Mike K. writes: “Michelle had to deal with several rather challenging issues with this sale. She kept me informed throughout the process.”

Realtor Kelly M. writes: “Michelle is always very professional and wonderful to work with. She has a fabulous demeanor and is able to communicate very effectively through all steps of the process. Her knowledge of the loan options and processes is unsurpassed. She makes my job a lot easier! One of my favorite lenders too work with.”

Robert K. writes: “Efficient, quick to respond to any questions I had and helped to close in under 30-days. Both Michelle and Rikki made it a fairly easy experience for me.”

Theresea H. writes: “Michelle was quick to respond, easy to communicate with and processed the loan smoothly. Super impressed with her work!”

Heather Q. writes: “Great experience working with Michelle and her team. Helpful, proactive and very knowledgeable.”

Matthex W. writes: “We had an amazing experience with Michelle, Rikki and Axia Home Loans. They were quick, professional and got us into our new home without any delay. We would definitely work with them again and recommend them to friends and family.”

Victoria K. writes: “We had exceptional service with Michelle and the team! We knew we had the best in town! 10/10 would recommend.”

Miranda M. writes: “Michelle always gave me the “worst” case scenario and guided me through every step of the loan process. She always answered any questions I had and made the entire process so easy from the start until I closed on my house. Her Assistant was just as amazing. My agent Plans on sending clients to Michelle in the future as well! I will most definitely recommend her to friends and family.”

Felicia M writes: “Michelle was very responsive to questions, met with my client on more than one occasion and explained the mortgage process to her. A very personable experience for all.”

Bill W. writes: “Michelle is very professional yet friendly and extremely efficient. Very good experience. I have already referred her.”

Realtor Bo F. writes: “Michelle is a seasoned loan officer who really knows her business. When she pre-approves a buyer, you can trust that the loan will be approved. She’s the best!”

John T. writes: “I was kept informed at every step and no time was wasted.”

Mark W. writes: “Always a pleasure to work with Michelle. Her communication and availability for questions in a time-sensitive industry are very much appreciated.”

Dan T. writes: “I think the service was extraordinary! I was informed every step of the way. The AXIA team did a fantastic job and I have already recommended them Thank you for all that you have done for me!!”

Realtor Rick W. writes: “Michelle is a true professional with excellent communication and a vast knowledge of the loan programs available. She is great to work with and I recommend her every chance I get.”

Katy F. writes: “We felt well taken care of.”

Ronald W. writes: “All questions were always answered. Michelle was very patient with us and always helpful. A very good experience.” Ronald shared his experience on Zillow.com as well.

Patrick S. writes: “My wife and I are so thankful to work with such professionals, we were at every moment kept up to date and given clear and concise instructions on what to do next. Michelle and her Team are amazing……They made it seem so easy! Thanks!”

William L. writes: “Michelle and Rikki are both absolutely phenomenal! They hold your hand and walk you through everything side-by-side and make you feel like you are family. I would recommend her over and over again and I actually already have recommended her to someone. Thank you again, you guys are great.”

Larry S. writes: “Michelle is very helpful and informative. She goes above and beyond in my opinion.”

Joshua M. writes: “Michelle and her team did an amazing job! Every aspect of the process was easy and enjoyable.”

Erin T. writes: “Michelle was awesome. She was knowledgeable and super helpful.” Erin shared her experience on Zillow.com as well!

George V. writes: “All the follow-up and professionalism just made it easy.”

Kathleen W. writes: “Michelle was great to work with! Very responsive and efficient. A real pleasure.”

Pete R. writes: “She has a great Assistant (Rikki), plus they helped with questions not involving the actual loan.”

Gary R. writes: “You were very responsive to our questions and were excellent in assisting us when we found out someone was posing as our Realtor and attempting to get us to wire money to a fraudulent account – that was scary. We appreciate everything you did to make this move less stressful.”

Steve R. writes: “In this day and age with all of the options on the internet that turn out to be just big call centers, there’s nothing like having a mortgage professional that’s been in it for a long time and knows all the hoops and loops they must go through to make it easy. Michelle and her staff are rock stars.”

Jessica R. writes: “Michelle made the entire process less stressful and easy to understand. She was extremely helpful, kind, and efficient. I highly recommend working with her. She went out of her way to delay the process for us so I could get the best interest rate possible, lowering my payments quite a bit.”

Danette B. writes: “Michelle was great to work with, always responsive and made the loan process easy and painless.”

Jocelyn G. writes: “Michelle was extremely helpful as this was my first time going through the process of purchasing a home. Michelle was considerate about what fit my needs and she answered all of my questions. I really appreciate all she’s done for me throughout the purchasing process. She was a delight to work with, and I highly recommend that others go through this process with her as well! Thank you Michelle!”

Melissa K. writes: “Communication was amazing and it seemed like I had a team on my side.”

Shannon B. writes: “It has always been a pleasure working with Axia. Michelle and Rikki are very professional and prompt with responses and willing to assist in any way they can. This is my second home purchase and Axia once again did not disappoint. I have and will continue to recommend Axia to everyone. Thank you Michelle!”

John M. writes: “All communication was prompt and informative. Michelle and her team were always available for any questions. The entire process was seamless and easy. Thank you for making the experience uncomplicated and quick.”

Sabrina K. writes: “Easy process. Communication was great. Very informative.”

Joy S. writes: “Michelle was very understanding of our circumstances. She was willing to work with us while we were in transition, moving from another state. She was always very friendly and accommodating.”

Grant D. writes: “Everything was very professional and they were very nice as well.”

Denise D. writes: “Michelle and her staff did an outstanding job guiding my husband and I through the process of obtaining everything needed for our home loan. They provided constant communication and explanations throughout so we knew where we were each step of the way. I would highly recommend them to my friends and family.” Denise shared her experience on Zillow.com as well!

Jason S. writes: “Easy, informed process.”

Ciri A. writes: “Michelle was well informed on all the questions we had and was very prompt in providing answers. She was readily available to talk to. She was prompt in letting us know when forms needed to be signed, gave us copies, and went above and beyond our expectations. We were so impressed with her and would gladly recommend her services to anyone looking to finance the purchase of a home. Michelle had been highly recommended to us by our neighbor. We were so thankful.”

Stephen L. writes: “Michelle was always available to answer our questions, and we had a lot. She made our buying experience painless and easy.”

Theodore S. writes : “We had heard horror stories about how awful going through the process of buying a house could be. I was anxious when the process started and Michelle and her team jumped right in and made us feel supported and what a great team!!!! We worked with her Assistant Rikki for part of the process and her customer service was outstanding We signed with a hassle free process and a great experience from start to finish. I would highly recommend this wonderful team for your home buying experience.”

Valarie T. writes: “New to the house buying experience, we didn’t always understand the loan jargon and Michelle was patient with sometimes the same questions being asked and explaining until we did understand. Michelle and her team kept us well informed as the process moved along every step of the way. The experience was very smooth sailing and so exciting.”

Chris P. writes: “PAINLESS process, efficient and good communication.”

Linda C. writes: “Everything went very smooth & fast working with Michelle & Rikki. They are awesome!!”

Jeff K. writes: “My wife and I had a wonderful experience. Michelle and Rikki worked extremely hard to make sure we were able to buy our home. We had some difficulties in the process on our end that we had to fix, but Michelle and Rikki gave us the best advice and professional guidance to help us prepare to buy. If we were to buy again we would not go to anyone else. On behalf of my family we thank you so much!”

Troy H. writes: “Extremely helpful throughout the entire process and always available to answer questions. What can sometimes be an intimidating process, was instead enjoyable and made as simple as can be. Would definitely recommend Michelle’s services along with the help of of her attentive Assistant Rikki.”

Nijah A. writes: “Michelle and her team were great to work with. They made sure I was updated every day with our progress and answered any question I had right away. They made this transaction very easy for me!”

Tessa C. writes: “Michelle took the time to walk us through all of our options, which we really appreciated as first time home buyers. She gave us the information we needed to make an informed decision and we felt she had our best interest in mind. Both Michelle and Rikki were very responsive and happy to answer our many questions. Thank you!”

Luke C. writes: “Michelle & team Wickett are wonderful. As first-time home buyers, we were new to the entire process. Everyone was incredibly competent, professional, & willing to answer any question. We also appreciate Michelle’s recommendation for other professionals in the field.”

Andrea S. writes: “Michelle and Rikki are the very best. The entire process from application to close was handled with precision and expediency. We are grateful for the opportunity to work with them.”

Cynthia S. writes: “I have used Michelle for ALL my financing needs. She is caring, patient with all my endless questions, professional, timely, and most of all performs as she states it will happen. Absolutely top notch!”

Linda D. writes: “Amazing support through a first time experience—Michelle and her staff made what could have been a very confusing time easy for me. They were patient and very quick to respond to any and many questions!”

James N. writes: “Fantastic customer service through the entire loan application and approval process by Michelle Wickett and Rikki Carlson. Questions were answered promptly and we were always kept in the loop with information regarding the progress of our loan approval. Furthermore, Michelle and Rikki continually worked closely with the builder/realty agent to coordinate home inspections and appraisals, ensuring we closed as soon as possible. The best loan application and approval process we’ve ever had!”

Virginia N. writes: “We would be more than happy to recommend you to everyone. You were all wonderful. We loved your prompt follow ups. We also appreciated the communications you gave us throughout the process of buying our home. Your help was appreciated in determining the best loan to apply for. We never had to wait for anything from the pre-approval to the final closing. It was even a bonus to find out that you worked with other people that we respect and admire.”

Nichole H. writes: “Michelle and Rikki were both amazing. They answered all our questions, phone calls and texts, even after hours. They were beyond helpful. We will absolutely recommend their services to everyone searching for a lender. Thank you both so much, we couldn’t be happier.”

Mark H. writes: “Michelle helped make the experience of buying our first house great. Thank you very much!”

Don D. writes: “Michelle Wickett and team did a great job twice for me. I have worked with them on two loans, and all has been smooth and positive. I would use them again. Thank you, Michelle and team!”

Kyler A. writes: “Michelle and her team are amazing. This is the second time we have used her in helping us with a home loan, and the service we received has been great. They lay out everything ahead of time, in terms of what you are going to need and how to get it. Also, her response time is very fast. Thank you, Michelle and team!”

Jessica A. writes: “Michelle and Rikki are an amazing team. Their consistent communication was great throughout the entire loan process. Michelle was available anytime to provide information when needed. We were lucky to be able to work with Michelle for a second time!”

Dora A. writes: “Michelle explained everything to us in easy terms when we didn’t understand something. She made it an easy and pleasant experience for me. Thank you Michelle and Rikki for your hard work.”

Joshua W. writes: “Michelle and her team stuck with my wife and me through the entire process of purchasing our first home. They communicated valuable information and had our backs the whole way.”

Charles R. writes: “Michelle made it easy for my wife and me to get through the complex process of purchasing a home. She was quick to respond to questions, patient with our lack of knowledge, and excited for us to take this next step in life.”

Samantha B. writes: “Michelle was very knowledgeable and always there for me if I had questions. I couldn’t have asked for a better loan officer.”

Christina M. writes: “From start to finish we received nothing but THE VERY BEST service from Michelle and her assistant Rikki. Everyone was very prompt, knowledgeable and made us feel comfortable through every step of the lending process.”

Daryl D. writes: “Michelle and her team gave lots of communication and assistance.”

Katie C. writes: “Thank you for helping us buy our first home, Michelle! You are professional, responsive, knowledgeable and trustworthy. We look forward to doing business with you in the future.”

Skyler C. writes: “Michelle was awesome and went above and beyond in helping us buy our house. I can’t recommend her enough.”

Patricia R. writes: “Michelle is efficient, knows her stuff, got us into a house despite a few financial hiccups in our past. Couldn’t say enough about how much she is on top of things. Initially we had applied through another broker who told us we didn’t qualify for conventional. Michelle made it happen and now we are mid-life first time homeowners! Thank you, Michelle.”

Melissa D. writes: “Michelle and Rikki worked tirelessly to get me everything I needed for my mortgage. They answered my endless questions with patience and worked with me to make sure I had everything I needed to be able to purchase my home. I will recommend Michelle Wickett to anyone.”

Leah F. writes: “Michelle and her team are on top of every move that needed to be made. We’re completely happy with her services. Thanks!”

Tracy O. writes: “Being a first time homebuyer, Michelle made the process a breeze. She communicated with us every step of the way and was on top of everything that needed to get done so the house we were buying could close on time. I would recommend Michelle to all my friends and family. Thank you for all you have done for us, Michelle.”

Brandon C. writes: “Michelle was very informative throughout the entire loan process, always thoroughly explaining every document we signed. As first time home buyers, it put my wife and I at ease having Michelle work so closely with us.”

Kayla N. writes: “Michelle made buying our first home as easy as possible. She was so flexible with our crazy schedules and made sure we understood everything in the house buying process! I would absolutely recommend her to anyone I know looking to buy a home.”

Justin H. writes: “Michelle was a pleasure to work with. Very diligent, resourceful, and she worked very hard to get us into the right house.”

Trenton F. writes: “Had a fantastic experience with Michelle and her team. They made the stressful process of buying a home as easy as possible. They were in constant communication with us through the whole process, and anticipated and answered all of our questions before we could even ask them. I would recommend Michelle and her team to all my friends and family!”

Mark L. writes: “While the process itself was rather arduous, Michelle and her team were there to answer all of our questions and walk us step-by-step through the entire process. We required quite a bit of hand holding and Michelle and her team were there and willing all along the way.”

Daniel W. writes: “Personalized service, accessibility and peace of mind. Michelle puts a personal touch on your loan experience and because she knows your specifics it is easy to communicate with her when things change in the loan process. She is a wealth of knowledge and is generous on sharing tips and advice, which I really benefited from. I initially thought that all that mattered was the fees and lowest rate, but this is misleading. There is much more to it than that. I would recommend Michelle to anyone!”

Jessica L. writes: “Michelle and her team did a phenomenal job, not just guiding me through the loan process, but also teaching me how it worked and making sure I felt comfortable with everything and understood the process well. I would definitely come back!”

Connie G. writes: “Michelle was amazing. She took the time to explain to me, a first time home buyer, all of my options, answered any questions I had (even the super small ones!), and was very communicative, and very fast in getting my pre-approval. Michelle and her office were so attentive to my needs, and kept me updated every step of the way on the process. It was so easy and so quick with Michelle!” Connie shared another great review on Zillow.com as well!

Juan V. writes: “As first time home buyers, we didn’t know what to expect. Michelle and her team went above and beyond to help us understand all our choices and aided us in our decisions.”

Margit P. writes: “The overall customer care, the responsiveness and level of service was OUTSTANDING! At NO TIME did we get the feeling that we where ‘just another transaction.’ Being first time home buyers, the time was taken to make sure we understood every single step of the transaction and we felt that we could make informed decisions. Out of appreciation, we have already referred a friend. Thank you very much for making this a great experience!”

Cheryl B. writes: “Michelle and her team were really great about explaining the process and patient. They are also very prompt and had my best interest in mind. I will 10/10 recommend to everyone.”

Carrie C. writes: “We have done business with Michelle before (when we first bought our house). She is friendly, knowledgeable, honest and professional.”

Kathy B. writes: “The whole process was handled quickly and smoothly. All questions were answered in a timely manner.”

John E. writes: “Amazing customer service. Extremely prompt replies. Walks you step by step through the process.”

Deborah B. writes: “In our search for a mortgage broker we sent emails to every broker in the area that we could get en email address for asking for a cost comparison estimate. Michelle was the ONLY broker to respond with complete answers and total transparency on fees and costs. During the homebuying process she continued that openness and honesty all the way through. Our experience with Michelle was truly better than we ever dreamed it could be.”

George M. writes: “Michelle was there for any questions I had about anything I didn’t understand… I would say if you are interested in buying a home go to her she’s the one who will be there for you..“

Candice N. writes: “Michelle was terrific. She was very quick to respond to all of my phone calls and e-mails. My experience with Michelle and Axia Home Loans was the best experience I have ever had with a mortgage company. Thank you Michelle!“

Patrick V. writes: “Michelle and her team were very determined and knowledgeable in how and what we needed to do…they coached us, answered all our questions…Michelle even took our phone call the weekend she went out of town so we could lock in our rate….talk about dedication. The whole process was seamless and really quite refreshing to work with such consummate professionals.. We love Axia Home Loans and the Michelle Wickett team….. Thanks!”

Erin V. writes: “Always being available to answer questions. Very responsive and calm.”

Howard W. writes: “Interactive application process with excellent communication throughout resulting in successful conclusion!”

Maurice C. writes: “Michelle is truly a professional at her job. She provided the best advice and tips to help my family and I have feel comfortable about the house purchasing process. She was patient and always answered our questions when we had them. I would recommend Michelle to any first time home buyer to include prior homeowners. She was thorough with her information and paperwork and kept us informed at all times.”

Anna T. writes: “Exceptionally high quality of service – prompt responses by the whole team, great knowledge of specific cases, ability to explain things in a clear and articulate matter, very friendly!”

Lenny R. writes: “Michelle was very helpful through the process. This is our first home and she kept us informed and guided us through the whole process. Made the buying experience an enjoyable one.”

Matthew H. writes: “Michelle and her team are amazing! Very smart, talented folks who get things done. No false promises or gimmicks, they truly put the customers best interests first. I will use them again and will refer to friends and family.”

Barry M. writes: “Michelle was attentive to our needs and concerns, she and her team kept us up to date on the sale progress, they made the entire home buying process stress free. Thank you Michelle!”

Gina Y. writes: “Michelle helped me every step of the way. And her support staff was very communicative. I understood everything that happened to make the loan a success.”

Bruce L. writes: “I knew I had a complicated process to go through because of known social issues. Additional complications came up during the process that were handled smoothly and painlessly. Michelle coordinated the resolution of these challenges effortlessly.”

Ann L. writes: “Michelle was always available to answer any questions that I had. She really helped me through the whole process and made it seem so easy and not so impossible.”

Jean A. writes: “Michelle and Rikki were easy to work with and I felt confident they were leading us through our home buying process in a timely and correct manner. They responded quickly to answer our questions and concerns. The AXIA website is set up well and we were able to use it with no problems.” Jean shared another great review on Zillow.com as well!

Tristen P. writes: “Michelle answered all of our questions thoroughly and was very responsive with emails and phone calls. Definitely recommend Michelle to anyone looking to have a smooth loan process.”

William A. writes: “Michelle and Rikki are responsive, understanding and patient as they guide us through the complex procedures of mortgage pre-approval, mortgage application, and closing. The up-to-date features of the AXIA site enables us to quickly provide documents and information, and the user interface is quite intuitive and straightforward.”

Kathleen M. writes: “Excellent and exceedingly quick communication with any questions I had with this transaction. Superior personal service! I would highly recommend Michelle and her team! Thank you!”

Matthew T. writes: “Michelle was recommended to use by 2 friends. I wish we would have started are home buying process with her Long story short we ended up in her office and with the keys to are dream home. Thanks to great team.”

Jeanette D. writes: “Going above and beyond to make unique circumstances work!”

Jane K. writes: “Michelle walked us through every step; she made sure that we understood the myriad legal and financial regulations. Every contractor we worked with spoke highly of Michelle. A great experience overall.”

Jodi B. writes: “Everyone was very good to me and sincere when things went down hill with my first house that fell through. And kept me informed with the process and what i needed to do next. Everyone was nice and made me feel at ease. Thank you!”

Joshua M. writes: “Michelle couldn’t of been more professional and knowledgeable throughout the whole home buying process. She was always available right when we needed her and her nimbleness in responding to our requests was unbelievable.”

Bram G. writes: “Friendly, professional, and helpful.”

Joshua B. writes: “We felt very informed at every step, every question quickly answered, and every other party in the transaction was excited to get to work with Michelle Wickett. Everything went so smooth and we were even able to close early on the transaction.”

Kari M. writes: “Michelle and her team provided the best customer I have ever received. I’m not sure Michelle ever takes breaks or steps away from a laptop. Every step of the way she was incredibly communicative, knowledgeable, and quick to respond. In such a competitive market, a responsive lender is an incredible advantage. In the multiple offer situation for the home we purchased, it was Michelle’s diligence and communication that ensured our offer edged out the others. I can’t speak highly enough of her.”

Paul S. writes: “Thanks you very much with my first house purchase. I didn’t think I was able to buy a house within my financial parameters. You found a way to make it possible and didn’t give up. Again, thanks very much.”

Dale M. writes: “You made the experience as pleasant and easy to go through. Very professional and hassle-free. Thank you.”

Travis S. writes: “Every question we had was answered promptly. Michelle and her team know what they’re doing, and definitely have their clients best interests at heart. Thank you for making our dream of buying a house a reality.”

Nara B. writes: “Michelle was wonderful helping us with our loan as well as clarifying the process and helping us ask the right questions to understand what was happening with the selling of our house in another state. I am so glad she knows the lending process inside and out!”

Scott J. writes: “Amazing company and staff! Made sure we knew exactly what was needed and when at all times to make the process smooth and easy. Thank you so much!”

Sandra J. writes: “Extremely accommodating, patient, knowlegable and felt at ease to put all my faith and trust in Michelle and her team’s hands. She kept me informed every step of the way! I will refer everyone looking for loan to Axia! Thank you for making a hard thing to do a very smooth and pleasant experience. I can’t say enough about Michelle other than she is THE BEST IN THE BUSINESS!!!”

Chase D. writes: “The process went really fast. Michelle pre-qualified me so that I could make a strong offer. Michelle and her staff were constantly in contact during the application process, letting me know what was needed and the status of the approval process.”

Claudina F. writes: ” I could not have made it through a home sale occurring in another state and a purchase through AXIA here in Washington without the professional yet kindness of this amazing team. From opening a loan application, gathering of important documents, to the actual close of the loan application. My stress was always met with a professional, stern yet kind voice. My husband and I want to give a special thank you to Michelle Wickett and her staff especially Rikki Carlson.”

Pat writes: “We could not have been happier with Axia Home Loans for our refinance. Michelle, Rikki and Whitney were so helpful, responsive and understanding when answering our questions, and the level of expertise and the ease and security of dealing “locally” was outstanding. I can recommend Axia Home Loans without reservation…a quality and friendly organization with exceptional customer service.”

A recent customer writes: “Michelle is incredible! She helped us buy our first home, and I couldn’t be more grateful. Michelle was super responsive and helpful. Home buying is a long process and there is a lot to think about – the whole time Michelle was incredibly patient. Not to mention she found us excellent rates! Thank you, Michelle.” Visit Zillow.com for the complete review.

Sarah and Jeff write: “Michelle is impressive. Being our first home purchase, my husband and I had no clue what we were doing. Michelle explained every step to us — and never made us feel stupid (or rushed)! Both her and her assistant Rikki had impeccable follow-through and helped keep us on track to reach our closing date deadline. Her rates were competitive and her customer service was top-notch. You can’t go wrong with Michelle.” Visit Zillow.com for Sarah and Jeff’s complete review.

Sashi writes: “Just bought a new home and Michelle and her assistant Rikki helped close the loan in less than 2 weeks. Straightforward, graceful, honest and sincere. I’d definitely recommend Michelle.” Read Sashi’s full review on Zillow.com!

Timothy V. writes: “I felt that Michelle did everything in her power to get us into our home… and she did!”

Richard P. writes: “The entire staff was pleasant and helpful with my many questions.”

Irene C. writes: “Did all she could to save me money. Went above and beyond the call of duty and job. Thank you so much!”

Lynda A. writes: “Michelle Wickett is the best in the biz!!! She made our dreams come true in obtaining a new mortgage after a short sale on our previous home. As this is our forever home we won’t be buying again but if we did we would use Michelle every time :) I give her 5 stars and will recommend her to our family, friends, and strangers!!!! Thank you Michelle!!!” Visit Zillow.com for Lynda’s complete review.

blue.line

Read this year’s testimonials!

blue.line